Company Profile
Based out of the Spokane Valley, A-TEC specializes in providing Integrated Security Solutions with today's leading technologies in Digital Video Surveillance and Electronic Access Control. A-TEC's installation professionals stand out among the rest due to the companies standards and practices for continued manufacturer training and certification. This commitment also offers our professionals the ability to customize and explain system designs, orchestrate systems integration, the experience necessary for overseeing the installation and the knowledge to address every level in system training.
Benefits
Quality Equipment - A-TEC chooses to represent only a few out of an industry of Thousands. The manufacturers' product lines that A-TEC has chosen to represent is based upon quality performance and unfailing support. Without question, the manufacturers represented by A-TEC are fully committed to the end user with unprecedented manufacturer support and equipment development.
Quality Managed Installs - From conception to completion your installation will be managed and installed by certified and licensed personnel. A-TEC guarantees a quality installation every time and that all installation practices will meet governing codes.
Training - To be able to receive the full benefit or your investment, A-TEC recognizes that the client must be fully trained on the newly implemented security system. A-TEC offers pre-training at our state of the art training facility located at our corporate office, post training on the newly installed system, and continued training at our facility at no additional charge.
Support - Technical Support is offered to all clients 24 hours a day, 7 days a week from our on call technical staff. Our belief is that customer satisfaction comes from prompt, courteous, professional service and we guarantee our commitment to support your investment.
100% Satisfaction Guarantee - Customer Satisfaction is Number One with A-TEC. If your system does not meet the performance requirements specified or does not meet the expectations defined by our installation professionals,
A-TEC will do what ever it takes to win your confidence and satisfaction.
Mission Statement
We commit as a company to be a Solid Partner and to provide our clients Flexible Solutions with Quality equipment. A-TEC's standards of being Honest and Ethical will be utilized in all practices of operations. It will be A-TEC's mission to support our client's investments by managing the results of each installation with a Prompt and Professional response to every request.
This is accomplished by:
- Offering our clients Trained and Certified Security Professionals for Evaluations, Recommendations, Implementation, Training, and Support
- Establishing and retaining the Trust and Confidence of our clients through actions not words
- Exceeding the expectations of our clients by offering only Quality in our products and Prompt Professionalism in our services
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